Privacy Policy

Welcome to SkyMedIdent ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website and services.

1. Information We Collect

Personal Information

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Company or Clinic Name (if applicable)
GST Number (if applicable)

Order Information

Purchased Products
Order History
Payment Status
Delivery Details

Technical Information

IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Cookies & Analytics Information

2. How We Use Your Information

Process and deliver orders
Provide customer support
Manage your account
Improve website performance
Send order updates
Respond to inquiries
Prevent fraud
Comply with legal obligations
Send promotional communications where permitted

3. Payment Information

SkyMedIdent does not store debit card, credit card or banking information. Payments are securely processed through trusted third-party payment gateways.

4. Cookies

We use cookies to:

Improve website performance
Remember your preferences
Analyze visitor traffic
Enhance shopping experience

You may disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

5. Information Sharing

We never sell, rent or trade your personal information.

Your information may be shared only with:

Delivery Partners
Payment Gateway Providers
Technology & Hosting Providers
Government Authorities when legally required

6. Data Security

We implement reasonable administrative, technical and physical safeguards to protect your personal information. Although we strive to protect your data, no method of electronic transmission is completely secure.

7. Data Retention

We retain your information only for as long as necessary to provide services, comply with legal requirements, resolve disputes and enforce agreements.

8. Your Rights

Access your personal information
Correct inaccurate information
Request deletion
Withdraw consent
Request a copy of your information
Object to certain processing activities

9. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

10. Children's Privacy

Our services are intended for users who are at least 18 years old. We do not knowingly collect personal information from children.

11. International Users

If you access our website outside India, you acknowledge that your information may be processed and stored in India or other countries where our service providers operate.